1. Overview
At BuyDigiNow.com, we offer instant access to digital eBooks upon purchase. Due to the nature of digital products, all sales are final and non-refundable. However, we are committed to customer satisfaction and will work with you to resolve any issues related to your purchase.
2. Non-Refundable Policy
Since eBooks are digital products that can be downloaded instantly, we do not offer refunds or exchanges once the purchase is completed. This policy applies in the following cases:
- Accidental purchases.
- Change of mind after download.
- Incompatibility with your device (please check the supported formats before purchasing).
3. Refund Eligibility
A refund may be considered under the following circumstances:
- Duplicate Purchase – If you accidentally purchased the same eBook multiple times, we will issue a refund for the duplicate transaction.
- Technical Issues – If you are unable to access or download your eBook due to a system error, we will assist you in resolving the issue. If the problem cannot be fixed, a refund may be issued.
- Corrupt or Incomplete Files – If the eBook file is corrupted or missing pages, we will provide a working replacement. If a replacement is not available, a refund may be issued.
4. How to Request a Refund
If you believe your purchase qualifies for a refund, please contact our support team within 7 days of purchase by providing the following details:
📧 Email: [Your Contact Email]
📌 Subject: Refund Request – Order #[Your Order Number]
📝 Details: Explain the issue and include any relevant screenshots or error messages.
Refund requests will be reviewed on a case-by-case basis, and we aim to respond within 3 business days.
5. Chargebacks & Disputes
If you have any issues, please contact us first before filing a chargeback with your bank. Unauthorized chargebacks may result in account suspension.
6. Contact Us
For any refund-related inquiries, reach out to us at:
📧 Email: [Your Contact Email]
🌐 Website: https://buydiginow.com
Thank you for shopping at BuyDigiNow.com! 📚✨